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Terms & Conditions

Tyre Purchasing Terms & Conditions

1. Quote & Pricing Terms

Quote Validity

Quote valid until end of month, subject to stock availability.

Prices quoted are subject to change without notice after the validity period.

Quotes are based on estimated labour costs and materials available at time of preparation.

Pricing Inclusions

All prices include GST unless otherwise stated.

Prices include fitting, balancing, new tubeless valves, GST, and tyre disposal.

Price does not include wheel alignment (quoted separately if required).

Outside Service, Delivery and fitting charges are additional unless otherwise specified.

A tax invoice will be provided upon completion of services.

2. Ownership & Retention of Title

Retention of Title Clauses

Risk in the goods passes to the buyer upon delivery, however ownership remains with us until payment is complete.

We reserve the right to repossess goods if invoices are not paid by the due date.

Payment Terms

Payment is required in full before collection or delivery of goods.

For account customers, payment is due within 14 days of end of month.

A deposit may be required to confirm your booking.

We accept cash, EFTPOS, credit card, and other approved payment methods.

Interest may be charged on overdue accounts at 8% per annum.

Late payment fees of $20 per day may apply to overdue accounts.

We reserve the right to withhold goods or services until all outstanding amounts are paid.

3. Deposits & Cancellations

A deposit is required to secure your order and booking.

Deposits are non-refundable unless cancelled within 24 hours of booking.

A cancellation fee of 10% of the total purchase price applies.

Special orders cannot be cancelled once placed with suppliers.

Tyres left at our premises for more than 30 days without contact may be disposed of.

Cancelled or returned orders within 30 days of purchase are ineligible for promotional offers.

4. Stock & Availability

All products are subject to availability at time of order.

We will contact you to confirm availability prior to finalising your booking.

Stock levels may vary from store to store.

Tyres must be new (not second-hand, factory seconds, or aged stock).

Stock must be supplied by an authorised Australian distributor.

5. Warranties & Guarantees

Manufacturer Warranty

All tyres are covered by the manufacturer's warranty against defects in materials and workmanship.

Warranty is valid for 6 years from date of purchase or until minimum legal tread depth, whichever occurs first.

Warranty claims are subject to manufacturer assessment and approval.

Pro-rata replacement applies based on remaining tread depth (e.g., 50% worn = 50% credit).

Original purchase invoice must be retained as proof of purchase.

Warranty applies to the original purchaser only and is not transferable.

Warranty Exclusions

Damage caused by road hazards, punctures, cuts, or impact breaks.

Damage from under-inflation, over-inflation, or being driven while flat.

Irregular wear due to misalignment or lack of maintenance.

Damage from racing, competition, or off-road use outside recommendations.

Fire, theft, vandalism, or vehicle collision.

Improper installation, repairs, or modifications.

Customer-supplied tyres or second-hand tyres.

Service Guarantees

Wheel alignment guaranteed for 90 days (provided all recommended repairs are completed).

New wheels guaranteed for 12 months against structural defects.

Work completed by our technicians is guaranteed against faulty workmanship.

6. Satisfaction & Exchange Policies

Michelin Tyres: If not satisfied with your tyres, return within 30 days or 1,000km (whichever comes first) for exchange.

Exchange only for tyres of equal or greater value (no refunds).

Tyres must be in original condition with no damage or excessive wear.

Applies to the original purchaser and original vehicle only.

We do not accept returns

7. Australian Consumer Law Compliance

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure.

You are entitled to compensation for any other reasonably foreseeable loss or damage.

You are entitled to have goods repaired or replaced if they fail to be of acceptable quality.

Nothing in these terms restricts your rights under the Competition and Consumer Act 2010.

These terms are governed by and construed in accordance with the laws of Australia.

8. Liability & Customer Responsibility

It is the customer's responsibility to re-check wheel nut tensions within 50km of fitment.

Regular pressure checks, rotations, and alignments are recommended every 12 months or 10,000-15,000km.

Unless otherwise stated, We are not liable for damage caused by road hazards, kerb damage, or accidents.

Customers are responsible for ensuring tyres selected are suitable for intended use and comply with legal requirements.

Vehicle modifications may affect legality - contact relevant authorities before modifications.

We accept no liability for minor cosmetic marks on rims during fitting (best efforts are made).

We are not liable for indirect or consequential losses including loss of time, inconvenience, or commercial losses.

9. Privacy & Data Protection

We collect personal information to process orders, provide services, and contact you regarding your purchase.

Your information will be handled in accordance with the Privacy Act 1988 and Australian Privacy Principles.

We do not sell or share your personal information with third parties for marketing purposes.

Information may be shared with service partners for warranty claims or fitting services.

We may use your details to send service reminders, promotions, or product recalls.

10. Governing Law & Jurisdiction

These terms are governed by the laws of Queensland, Australia.

The parties submit to the exclusive jurisdiction of the courts of Queensland.

If any provision of these terms is void or unenforceable, the remaining provisions continue in full force.

These terms represent the entire agreement between the parties.